Deliver Accurate Statements, Quick Reports, and The Courteous Service Your Patients Expect
Consolidated Statements
We use easy to comprehend formats for patient statements so that every patient can understand the charges, payer payments, adjustments and their responsibilities clearly. Our continuous commitment to improve the clarity of patient statements continues to reduce call volumes for patient queries.
Transparent Patient billing
Reduced Query Response Time
Patient Help Desk
We offer a dedicated patient query help desk to our practices and other healthcare clients. The patients don’t call the practice, but they call us and all queries are handled by our polite, well trained patient relationship managing team.
Dedicated Support
Centralized Communication
Patient Payment Options
We offer easy online portals for your patients payments; merchant account processing, paper checks. We process the payments and you see the money directly into your bank. We are available for your patients to reach out via various platforms like, phone, text, email. All encrypted and HIPAA compliant.
Fast Online Portals
Fast Online Portals
Timely, Streamlined Processing
Timely, Streamlined Processing
Patient Collection
We are not third party collectors and neither do we behave like them. We follow efficient and polite protocols to collect the dues from your patients. We send out 3 statements to the patients at 3 week intervals. For all overdue accounts, we make polite collection reminder calls, send emails, texts and try and reach out to the patients in every way possible, keeping in mind their privacy and time are not compromised. But your money is rightfully yours and we need to collect it for you and so we make sure we collect the maximum patient dues for your practice / business.
Ethical Debt Collections
Tailored Payment
Plans
Tailored Payment Plans
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